Lowe's Complaint - Big Business does not want your business
MEDFORD, OREGON -- I recently had the worst thing in the world happen to me. I lost my Mom to breast cancer. During her last week I was a bit scatter brained and I forgot to pay my Lowes account. The payment 15.00 the fee for being late 30.00. Then they decided to cut my credit limit down by 42.00? Where does that come from? Anyway, I wrote them, asked them to reconsider and explained the situation. I even sent a copy of my Mother's obituary for their reading pleasure. I asked them to call me so we could resolve the issue. They closed my account. It sickens me that my business means so little, but trust me, so does yours! Beware of doing business with suck heartless slashers! I am now a Home Depot Consumer or a Ma & Pa hardware pay cash consumer. Years of paying on time to get dumped like a piece of trash. Lowes will never get a penny from me if they were having a storewide penny sale! Oh and my call to Customer Service: We'll I guess they just didn't want to call you back so they closed your account instead.