Hertz Complaint - Horrible Customer Service
ALBUQUERQUE, NEW MEXICO -- I just rented a car from the Albuquerque NM airport Hertz dealership. This will be the last time I rent from them. I have never experienced such poor customer service!! They quoted me the price of $175 for 1 week and then charged me over double the price for "taxes and fees." This has turned into a learning experience. I will never rent from Hertz again. I complained to the manager about the poor customer service and she then proceeded to belittle me, so it's not just the front desk clerks who are jerks! I then called the national toll-free number and they said they had no control over the local customer service. I WILL NEVER, EVER RENT FROM HERTZ AGAIN. THEY ARE RUDE LIARS. This learning experience cost me approximately $500 for a one week rental of a mid-sized vehicle. Do not let this happen to you.