BellSouth Communications Complaint - BellSouth unreasonable billing
As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
I would like to report an unreasonable charge by BellSouth which I think I am not supposed to be charged.
I signed a 3-year contract with BellSouth for phone and internet service for my small business (White Light Capital Funding, LLC) over a year ago. After one year, I decided that I have to move into a larger warehouse. I then found a place about 25 miles away from my old office/warehouse.
After talking to numerous people, I found out that BellSouth does not offer service at my new location. I therefore had to go with a different company (windstream/Altel). BellSouth drew $544.38 from my business checking account for 'termination charge.'
I have talked BellSouth representatives. They all insisted that I owe them the money.
I totally agreed that if I 'choose' not to use BellSouth at the new location, I would owe them the fee. However in this particular situation, I HAVE NO CHOICE: BellSouth simply does not offer services at my new location!
I believe that it is not my decision/choice to bleach the contract. So I should not be charged the contract termination fee.
I need your help to get my money back.
I appreciate your time.
As a resolution, I would like the following:
I would like to get my money back.
Please contact me if you need more details regarding this incident.