VPI PET INSURANCE Informative - VPI is REALLY WORTHLESS
VPI uses every trick in the book to NOT pay you on a claim. Most recently they kept asking for more and more information. It was a 275.00 claim for a dog that was linping. Normally they require the form signed etc from the vet with a diagnosis. Then 3 weeks later they wanted the hand written notes. Then they claimed they never got it. This went on and on. for 4 months. Now they sent another questionaire to my vet - claimed they didn't get it (they actually had it after checking). They take 2 months to process a claim but in reality they have a staff that's sole job is to give the custer a run around and deny all calims. Eventually the customer and the vet gets sick of hounding them and gives up. Many of their reps a re just rude. I would not suggest getting insurance from this company EVER.