Bi-weekly Management Complaint - Stay Away From Them - payment Service

Review by tander on 2006-12-21
MISSOURI -- My son and husband bought a car on Oct 30, 2006 from Denny Hecker in Blaine MN. When financing the car the financial person with Denny Hecker advised us they had a program, where you could make bi-weekly payments and knock almost 6 months off of payments. My husband and son agreed to it, so Bi-Weekly Management The first whole payment, would come out on November 24 advised Denny Hecker, and the next payment would come out on December 8th, and another payment would come out on Dec 22. Chrysler Financial wants the car payments by the 14th of each month. My son made a mistake with the Dec 8th date and didn't have the funds in his account. He immediately called them on Dec 8th and asked them to resubmit the payment. On Tuesday when it still hadn't gone thru, he called them again, and was told by Ryan at Bi-weekly, to mail a check to Chrysler Financial. In the mean time Bi-weekly Management, resubmitted the payment on Dec. 15th, and left my son with no money in his account to cover the check he previously sent out. In the mean time, Chrysler financial is calling because the car payment is late, and we tell them, that should of received a payment, which was taken out on Nov. 24th. So we call B-weekly back and they inform us, the 1st payment was NOT a car payment but an enrollment fee, but after calling them for a few days, they come up with half the payment was for commissions, and the other half for the December car payment. My husband talks to them yesterday December 21st, and we thought we had it all straightened out, that they would send the December payment to Chrysler Financial and the next payment would come out on January 5th, but after talking to Ryan again this afternoon and him telling me different payment dates I decided to cancel the payment plan. I have never tried to work with a more disorganized business then this one. They set payments to be due after your due date, when it's not possible for them to reach the loan company in time. They are just out to make money, it's all set up between them and the car dealership.
Comments:4 Replies - Latest reply on 2006-12-23
Posted by D. on 2006-12-22:
Why does the customer have to pay the commissions...? Commission should be a percentage of the sale...not raise the price of the car so YOU can GIVE the salesperson their commission...there's nothing like having to PAY a person to rip you off! Geez...why not pass a cup around for a tip too?
Posted by tnchuck100 on 2006-12-22:
Never allow a car dealership to do your financing. It will ALWAYS cost you more than finding your own.
Posted by tander on 2006-12-22:
That's what we're trying to figure out Basher, why the dealership gets anything, they already got their comission when we bought the car.
Posted by D. on 2006-12-23:
Go there late at night and egg all of their cars in the parking lot on a cold night, so it will freeze!

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