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Gold Star Jewelers Complaint - Sarcastic attitude of the owner of the store.
Complaint
WESTERVILLE, OHIO -- I visited this store on 01/15/01 to buy an Omega Constellation watch. When asked I gave the model number. The owner asked whether I found the number on the web. I said yes.
He gave me a long winded explanation about the fake and unauthorized watches that were being sold on the web.
Then he mentioned that if I bought the watch from him, he would polish it or provide batteries at a low price regularly. I replied that I was buying it as a gift for a friend in another country. He said "In that case you can go ahead and buy a cheap fake from the web for your friend".
I was ready to buy the watch, but he was so sarcastic and rude, that I felt humiliated and walked out. In his frustration that he cannot match the prices on the internet, he forgot how to treat a prospective buyer!. Being polite to the customer is important my friend.
He gave me a long winded explanation about the fake and unauthorized watches that were being sold on the web.
Then he mentioned that if I bought the watch from him, he would polish it or provide batteries at a low price regularly. I replied that I was buying it as a gift for a friend in another country. He said "In that case you can go ahead and buy a cheap fake from the web for your friend".
I was ready to buy the watch, but he was so sarcastic and rude, that I felt humiliated and walked out. In his frustration that he cannot match the prices on the internet, he forgot how to treat a prospective buyer!. Being polite to the customer is important my friend.
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Gold Star Jewelers - Westerville, OH:
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