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Onrebate.com Complaint - Avoid using onRebate.com,TigerDirect.com

Review by versute on 2006-12-22
MIAMI, FLORIDA -- Please-help shut down onrebates.com by not purchasing anything from TigerDirect.com that comes with a rebate from onRebate.com. You will NOT get your money. Case in point-

I submitted a rebate to onrebate.com a product I bought from tigerdirect.com. I got an email from onRebate.com saying that I had submitted the wrong UPC. I doubted that, but I had another product, so I resubmitted, as they give you an opportunity to resubmit. I got an email last night saying the same thing-The UPC bar code was incorrect.

I called the manufacturer to verify the UPC, and they verified that it was correct. I called customer service, and after waiting 10 minutes, I got "Mike" on the phone, and he didn't have record that they sent the email. Please, I'm not crazy, and I had a friend sitting next to me and saw the same email. Guess what- I can't find it. They set the email to expire upon opening, so it doesn't save. Crazy as it sounds-it's not hard to believe. Just google "onrebate.com" Believe what you read. I have read so many complaints online, but why are they still in business? Because us consumers haven't done anything about it, and we must warn others so they won't fall into the same trap.
Comments:2 Replies - Latest reply on 2007-11-23
Posted by Southernhelle on 2007-03-18:
Now I know why I can't find my e-mails from them! I just happened to have printed it and still have it. I'm getting the silent treatment from them now.
Posted by Captain Video on 2007-11-23:
The same thing happened to me, exactly. They claimed the rebate was filed incorrectly, and no, you can't submit it again...what a racket! I never order from Tiger Direct anymore. Nothing. I use NewEgg. Now THAT'S a great company.

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