Legendary Journeys Informative - Air Reservations
FLORIDA -- Although we have endured minor gliches, when using Legendary Journeys, in the past--this latest fiasco does it for us.
After booking and paying in full on 2-23-06,for the Rose Bowl Parade, a couple of tours, and a 4 day cruise---we find out that the genius that does Legendarys airline bookings, has us dropped at Lax,with luggage, and no where to store it, at 9:00AM.
Our flight is at 10:05PM!!![A red eye flight] Does that seem reasonable? Roughly 13 hrs in the airport. I can't believe that folks that are supposed to be experts in their field would do that. They had more than enough lead time to get a reservation. Customer service? I don't think so.
Legendarys reply was to the effect that we decided not to take what they call "premium service"for airline reservations.
All I can figure is that if you don't fork over for "premium service" Legendary will make darn sure you suffer the consequences.
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