Magsforless.com Complaint - Customer Service? Horrible! This is Customer Disservice!
I found an excellent website that steers people to the best prices in magazine subscriptions. This website performs an absolutely splendid service.
One of the magazine subscription sites shown on this master website is www.magsforless.com. On September 2, 2006, I ordered and paid for two magazines through magsforless.com. In December, when I had not received any issues of either magazine, I first contacted the subscription offices of the two magazines. They did not know what I was talking about. After that, I began sending e-mails to a Meagan, the customer service(?) representative of magsforless.com. Since my first e-mail, I have sent a minimum of thirty e-mail inquiries about my subscriptions. Additionally, since they do not answer their phones, I have left numerous messages with their answering service. Out of all the communication I have attempted with this company, I have received one response, and that response referred to a magazine I had ordered through their company, but it did not deal with the two magazines to which I had been referring. This disservice to the public is unconscionable. I care much less about the money the subscriptions cost than the utter disregard this company has shown to me and the general public. how dare they not respond immediately to my concerns? After all, their website prominently crows that they will respond to any customer service issue in a few hours. I absolutely demand an explanation of where my funds went or a full refund of these funds. I shall not be doing any business with this company any more, and would recommend that others follow my lead. What an utter disgrace!!!!