ShopNBC & Invicta Watch Informative - Open Letter to ShopNBC & Invicta Watch. I'm in the Twilight Zone over Defective Christmas Gift. Does either company care?
ShopNBC – Attn: Manager of Customer Service & Jim Skelton
Invicta – Attn Service Manager & Eyal Lalo
I am having a real problem getting any satisfaction regarding an Invicta Watch I received as a Christmas Gift.
The watch is clearly defective.
ShopNBC refers me to Invicta because the Purchaser bought the Item on October 30th in anticipation of Christmas.
Invicta admits the defect but their service center claims they have no way to remedy the defect
This is a link to a video that better describes my predicament. http://www.pmbsg.com/openletter.htm
Any assistance resolving the matter will be appreciated.
Regards – Jim Baker