DirecTV Inc Informative - Poor, delayed service
ARCADIA, CALIFORNIA -- DirecTV repair service has been bad for a long time, and is definitely getting worse.
Outages are frequent over the DirecTV system, and the company's "protection plan" is almost useless when it comes to reliability and service. My antenna has just become misaligned as a result of high winds (one would think that DirecTV would have figured aout better equipment by now to prevent these frequent wind outages!), and, depite paying for their "protection plan" and being an "A-list Customer", I am forced to wait for over eight days for repair. Since I live in an area where local TV stations are not available over regular antennas, this means that I am completely cut off for that eight day period.
If it is at all possible, avoid DirecTV!