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Napster Complaint - Napster trial offer - music download
music download - Complaint
Napster offers free trial periods that you can "cancel" at any time. What they don't tell you is that you cannot cancel online, you must call them. Also there is at least a 30 minute wait to get out of "jail mail". I have listened to more crappy music waiting to cancel them than I downloaded. I have to call my credit card company now to prevent them from charging my account.
Comments:
Posted by MRM on 2006-12-29:
When they see that you're no longer a customer, they make it very difficult for you to cancel trial offers.
Posted by TheNewSheriff on 2006-12-30:
Sounds like an old "song" and dance.
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