NaturEar Service Center Complaint - Refund On A One Year Warranty For Hearing Aids
5860 CITRUS BLVD.,STE.D RIVER RIDGE, LOUISIANA -- I bought a pair of hearing aids from the NaturEar Company, via the internet, on 9/29/06. On Oct.3,2006, I paid $49.95 per ear, total of $99.90 for a one year Extended Warranty, to the Service Center. I returned the hearing aids to NaturEar on Oct. 16, 2006, according to the company's rules. The Service Center was heavily advertised in the original mailing with the hearing aids. There was NO mention in any of the NaturEar literature that the Service Center was not theirs; that it was supposedly independent of the NaturEar Company. It led me to believe that the Service Center was part of the entire operation.
When I notified NaturEar, they returned my money for the hearing aids, but said they could do nothing for the refund of the $99.90, and that I should take it up with Service Center.
I have continually notified Service Center via email, and telephone. No one replies to my calls or email. Thank You