Medco Complaint - Medco idiots - slow delivery plus idiot customer service
At IBM we have to use Medco also and they are the single worse company I have ever dealt with. When my husband's doctor puts down that he needs a certain amount of viles of insulin for 3 monthes they say no he needs less. Sometimes he has to wait 6 weeks for delivery. Try to order sryinges and finally give up because the person you are talking to is a idiot. Billing they quote you a price then when they don't ask just cause you have used a credit card before the just put it through and say well it went through, nice they could have asked first. I have to jump through hoops just to get his stuff ordered. My husband is a diabetic with several heart attacks plus he has depression I cannot be without his medication. I wish we had a choice to go with them or the local pharmacy. Conversations with them regarding his medcation sometimes is just scary. I have a post office box but they have to deliver the insulin to the physical address now try getting the rest sent to the po box scary. my po in town luckly knows to give us the stuff I told them I have told medco many times the address. They are so quick to get they money but slow to deliver. Many people I know have problems with Medco who work at IBM we jsut wish Ibm would get us a real pharmecical company believer me cheaper is not always better.