Yahoo Geocities Complaint - Yahoo Music Online Membership is deceptive
I recently signed up for Yahoo Online music membership, "buy one year, get one free" through a Mastercard promotion. All web screens leading up to this promised a 14 day free trial period - nothing saying the promo was exempt from the trial. When I cancelled my membership within the 14 day trial period, they would not refund my $119. They said the trial period did not apply. They sent me a link to the page that had the terms and conditions - this page did not say the free trial did not apply.
Also, before signing up, it wasn't clear on the site that the music that came with this membership was very limited in what you could do with it; was downloadable to only a few MP3 players and not burnable to CDs at all.
I am very disappointed with Yahoo customer service in resolving this issue. Reference complaint (KMM12237293V17175L0KM)