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Reliable Chevrolet Informative - Sales tactics - auto dealership

Review by vinsona on 2007-01-01
ALBUQUERQUE, NEW MEXICO -- My wife and I visited reliable Chevrolet for a test-drive. A sales clerk, Adriana, asked for our phone number and I told her I did not want to give it to them, as I did not want to receive sales calls. She then said her manager told her that she could not take us on a test drive without the number as they needed them for "safety". I said I would give it only if they guaranteed I would receive no sales calls, which she guaranteed. I then gave her both my cell number and my wife’s. The next day we received a call from their sales department and we asked them not to call us again. Over the next week we received over 6 calls. On one occasion we spoke with Adriana again and reminded her what she promised us and asked her not to call. On each occasion we actually spoke with someone, they assured us they would not call back. However they keep calling. Therefore I went back in and spoke directly with Scott Lewis, the New Car Director, and told him not to call us again. He assured me they would not. Since that time nearly 2 weeks ago they have called and left messages three times. Earlier today I received another call from a sales associate, told him not to call again and told them I would report it to the Better Business Bureau. I feel that Reliable Chevrolet acquired my phone number fraudulently by blatantly lying to me and is now, by continuing to call over and over again, harassing my wife and I. We have received over 10 calls on our two phone numbers. This is unacceptable and I have reported this to the Better Business Bureau.

Reliable Chevrolet

9901 Coors Blvd Albuquerque, New Mexico 87114
Phone: 888-365-4005
Comments:9 Replies - Latest reply on 2007-02-20
Posted by Anonymous on 2007-01-02:
Language is obviously one of the most sophisticated cognitive skills that humans possess, and one of the most apparent differences between the human species and other animal species. No surprise, then, that language is often considered the main clue to the secrets of the mind. After all, it is through language that our mind expresses itself.
Posted by Shakra on 2007-01-02:
Register your cell phone numbers here - https://www.donotcall.gov/FAQ/FAQDefault.aspx

They will have 31 days to comply with the Do Not Call registry. After that, you can file a claim against them. I looked at exemptions and didn't see any included other than non-profit organizations. If anybody has more information re: the Do Not Call registry then please expound on it.
Posted by Anonymous on 2007-01-02:
I'm a big fan of giving grief back. Go test drive a different car every day for 6 weeks and don't buy anything.
Posted by Timboss on 2007-01-02:
Stuff like that I give a phony number if I don't want someone to call.
Posted by tnchuck100 on 2007-01-02:
There you go again, Sheriff, I like the way you think! As far as the Do Not Call Registry goes they will probably claim they had a "business relationship with you" and therefore are exempt.
Posted by Anonymous on 2007-01-02:
Tnchuck is right. The phone number is all that's needed. For the next 18 months there's nothing they can do about it.
Posted by Anonymous on 2007-01-02:
Sheriff, did you test drive DB before you gave her your phone number?
Posted by Ponie on 2007-01-02:
Timboss, you and I think alike. I wonder how many times those wrong numbers have been called. I do the same thing when I'm at a cash register and they ask for my zip code!
Posted by chinmusic on 2007-02-20:
I used to do that at Radio Shack, when they practically aked for a birth certificate. I had fun with my aliases (Jon Jovi, middle name Bon)

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