Kentucky Fried Chicken Complaint - Racism still exists - Discriminatory Treatment
LODI, CALIFORNIA -- On Tuesday January 2, 2007 My Mother, Father and I went into a Kentucky Fried Chicken in Lodi, CA. It was about 9:35 p.m. and the store was about 25 minutes from closing. When we first entered and approached the cashier were were told that there was no chicken available and would have to order hot wings only and would have to wait 10 minutes for them. Our order was taken by a woman who we assumed was a manager. I had an immediate need to use the bathroom and approached the women's bathroom and found a employee cleaning the bathroom and was told that it was closed for cleaning. I waited patiently while the young woman finished cleaning and asked once again to use the restroom and was told, " The restrooms were closed and I would not be able to use them and would have to go else where to use the bathroom." I hopped in my car and drove across the parking lot to a gas station to only find out they were closed as well and the light was not fixed in the bathroom. I thanked the gas station attendant and told him that the light in the bathroom was out and couldn't use it cause it was very dark. I came back to the restaurant and pleaded with the woman again, because of a weak bladder. I begged her to allow me to use the bathroom and her response was that," I should go to the 99 cent store behind the KFC restauraunt because it was still open. By this time I was so in need of a restroom I found myself running to the 99 cent store only to find out that it was closed as well. During this trek, my Mother and Father were still in the restaurant and noticed that the women who had sent me on a wild goose chase was laughing at me while I ran through the parking lot trying to get to a bathroom. My father noticed that 2 Hispanic women who came in behind us had requested 2 chicken dinners and was given 2 chicken dinners. He wanted a chicken dinner and at that point became quite upset at the treatment we were recieving. Meanwhile, I ran through the parking lot of KFC and 99 cent store and ran across a Hwy 12 in Lodi to beg the gas station attendent who was cleaning his restrooms out if I could use them. My father then joined me at the gas station to see if I was okay. He was furious and didn't want to return. My mother on the other hand waited inside the restraunt and gathered our things and we left. I have contacted KFC as well as their managment and have recieved no satifaction. We were the only African Americans in the place as customers and I saw no one else being treated in this demeaning way. It is cruel and unfortunate. I will NEVER go back to another KFC. I contacted KFC's 800 number that evening and heard from a Area representative and still nothing is being done about this. If your an attorney please contact me at the email address in this message. I was made to feel like I was less than a human being. Never in my 37 years of existance have I ever been made to feel like I live in 1951. This is 2007. You don't realize how people think we have gotten past the color of people's skin but we really haven't.