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Zoomcell Informative - Buyers of cell phones beware! Watch out for zoomcell!

Review by joelahurd on 2007-01-05
For christmas, I recently purchased and paid for a cell phone off of ebay as a gift for my 12 yaer old daughter. Well, to make a long story short, the gift never arrived, and the seller, zoomcell, refuses to acknowledge this, ignoring my attempts to communicate with them. I opened a dispute with ebay and paypal (neither of which I am optimistic about), and did leave negative feedback that the seller has terrible customer service and does not followup on an item that I never received. Well, they left me feedback in a retaliatory mode accusing me of being a scammer and thief. Interestingly, I received 5 emails from other scammed buyers that had similar experiences with zoomcell, and we are bound and determined to stop this scam artist from selling crap and ghost electronics on the internet.

I am going to contact each manufacturer that they represent and lay out the facts to them.
Comments:1 Replies - Latest reply on 2007-01-05
Posted by Hebthirtheen5 on 2007-01-05:
Here's my story! Bought 2 phones (over $300) surprisingly I did receive them 1 day before Christmas Eve, but they were NOT UNLOCKED as advertised. One phone was suppose to be a Sliver L7 with MP3 player. It did not have a MP3 Player. We spent more money to have them unlocked so kids would have a Christmas present....at least something to open... Chargers did not work either. CUSTOMER Service - there was none! I emailed several times and tried to contact them. No luck. So, I left negative feedback and then he left his slanderous comments for me. He uses the horrible negative feedback for leverage so you will want to do a mutual withdrawal and then it will not effect his feedback. If you have been scammed by Zoomcell, do NOT agree to withdraw your feedback!!

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