Spare Time Bowling Complaint - Bowling - Bowling policy
HAMPTON, VIRGINIA -- On Fridays Sparetime has a night of glow bowl in which you bowl from 9:30 until 1:30 for $16.00. My partner and I went this pass friday 01/05/07. We got there at 9:00 in order to secure a lane. We had lane 20 another couple and their infant had lane 19. At 11:00 o'clock we were told not asked that because more people are arriving we had to share our lane with this couple and their baby. My complaint is if I get to this bowling alley to secure a lane why should I have to share when the place gets over crowded? That takes time away from me bowling and plus I would have to wait until the couple took care of their child. I was not told prior to bowling I had to share. I stated this to management and they said in other words to bad. Their is nothing written on paper stating that in order for them to make more money they have to screw the patrons who got there early enough to get a lane. I told management I wanted my money back they told me because I had already bowled they would refuse to do so. The other couple was just as upset as I was. There were several other lanes with two people beside one another who knew each other. Why didn't they ask them? I didn't no this couple. If I wanted to bowl with other people I would have invited others. The manager whom I spoke with that night doesn't no me and I don't no him but I think its interesting that every Friday I go to bowl he is kissing on his girlfriend that works at the food court. That is no way professional but wants to try to talk to me like he is such. If this is the policy then it should be written on paper. I looked on their web page and it states nothing about having to share lanes if over crowded. Any one coming in late after all lanes are taken should be made to wait until their are some available. Sparetimes will not get my money again.