Best Western Greenbrier, Sevierville, TN Complaint - Rude Staff and Filthy Broken Rooms
SEVIERVILLE, TENNESSEE -- Without a doubt, the Best Western Greenbrier motel in Sevierville, Tennessee has got to one of the worst hospitality experiences I have ever had, and I travel extensively. First of all they lied, because they do not have wireless internet as advertised. The facility is very old and is badly in need of a complete renovation or better yet it should be torn down. The rooms were filthy, and equipment in the room did not work. The beds smelled of mildew and mold. The staff and manager do not have a clue as to how to run a hospitality business and are rude beyond belief.