USAA Insurance Complaint - Insurance comoany's attitude
MONTGOMERY, TEXAS -- I was in an accident that damaged the passenger side door. The gentleman admitted that it was his fault and gave me the name of his insurance co. The insurance company sent out an adjuster and she looked at the outside of the car and took pictures. She sent her company only that info and said that my car needed to be totaled and they want to pay the salvage price of what the adjuster said my car was worth. She did not see if the car ran OK in fact she did not even start it, but gave the lowest estimate that she could. My car has a dent in the door and on the front hood, but it runs good. Also the passenger side door does not open from the outside. I checked on line and my car is worth more than what they said. Also all I want is my car door fixed and they said that I have to do it their way and salvage my car or fix it myself. We have to have insurance and then they won't even do what we want. I am so frustrated, but don't know where to turn.