COMP USA Complaint - Most incompetent and most unhelpful - Laptop purchase
Laptop purchase - Complaint
BATON ROUGE, LOUISIANA -- This has been a long nightmare, but I'll try to be brief. In April 2004, I went in to buy a wireless laptop and a router for my desktop PC. In the long long run, after many return visits, I still have NEITHER. They sold me a laptop that ISNT wireless. I didn't find this out for some time, because I spent so much time trying to get them to set up my PC with a router. They never did, and eventually rendered my PC unusable since it wouldn't boot properly. They sold me some more parts that turned out to be totally unnecessary. I just can't tell you how horrible this whole experience has been. They really know how to wear you down. I've waited in so many lines, called so many times, talked to so many different personnel. I have moved since all this started, and my paperwork has been lost. Guess what? They don't have any record of my purchases either. First of all, I'd recommend that you avoid this store like a plague. If you DO buy anything, KEEP YOUR RECEIPT and paperwork forever. This is the WORST purchase experience I have had in my life.