Santa Land Complaint - Park Rip-off
PUTNEY, VERMONT -- A few weeks ago our family drove from Enfield, CT to visit Santa Land USA in Putney, VT. We were looking forward to a good time and a day of fun and activities. But, I have to say we were not impressed. For one, the admission was extremely expensive considering we finished everything in the park in less then an hour. Not worth the fifty some odd dollars we paid for a family of four!! The lights didn't work in the Santa's Elf house and in the tunnel on the short train ride. Almost all of the exhibits were old, closed, chipping of paint and all unexciting. The staff acted as though the world was ending and lacked any cheerfulness. The pet goats were very aggressive which made it very hard for even an adult to feed them much less our eight and six year old children. There was a puddle of water at the bottom of their slide so we all got our pants wet that made it very uncomfortable considering it was cold outside. Plus, we had over an hour drive home in wet muddy pants. Our child has Cerebral Palsy and can only walk for short distances. The park didn't have any wheelchairs, strollers or ramps available for him. So, make sure if you do go you have your own. Our children did enjoyed Santa. He was great!! But it would have been easier for us to skip the trip to Santa Land and go to the mall three miles down the road. It seems the main gift shop is where the park owners drop all of their money. It is over-stocked with everything but the kitchen sink. They have a hell of a sign in the front of the park too. Makes you think there are wonderful things to see and do inside. Not the case and is very sneaky on their part. Weird they'd spend their money on a gift shop and sign and not the park. We sent e-mail like this to the marketing manager of the park and he was less than helpful. Instead, we received a long drawn out sob story about the parks problems and were asked to, "cut these folks some slack." Which I wouldn't mind doing if our complaint hadn't been patronized and or if the park charged us a fair admission fee. Not worth the money, the time or any return visits!!