Orient Engines/Power Pro Engines Complaint - Rebuilt engine no good

Review by merc on 2007-01-10
Power Pro Engines
7301 Watson Rd.
St. Louis, MO 63119

Orient Engines
32 Hammer Dr.
Falmouth, KY 41040

Purchased a rebuilt engine from Power Pro for my 99 Camry on 8/1/05. They actually got the engine from Orient Engines which I found out after the purchase.

Within 3000 miles I had to have the timing belt replaced, $295.00.

Power Pro said I need to call Orient for warranty issues, after MANY PHONE CALLS to both companies Orient finally re-paid SOME of the cost, $245.00.

Within 13,000 miles the head gasket went and there was oil leaking into all 4 spark plug tubes, $1913.00.

Again Power Pro sent me to Orient. Again, MANY PHONE CALLS later to both companies Orient said they would reimburse $907.00 just for the head gasket, nothing for the oil leak, THIS WAS ON 12/21/06 . Obviously most of the charges were for the head gasket repair but yet they only want to pay a faction of that charge.

As of this writing, 1/10/07, I have not received the payment !!!!!!!!!

As you can see, Orient Engines DOES NOT produce a good product and Power Pro seems to be just a BROKER, plus they give you a warranty but tell you you have to call this other company and they wash their hands with the matter !!!!!
Comments:3 Replies - Latest reply on 2008-02-27
Posted by Anonymous on 2007-01-10:
Oh come on admin...lol
Posted by ytookie on 2007-10-11:
I also have had bad experiences with Power Pro Engines. I have made repeated phone calls to get my core refund and received only the run-around to date. WARNING: DO NOT DO BUSINESS WITH THIS COMPANY!!!
Posted by johnsyl on 2008-02-27:
I have had the same problem getting my core refund, I bought the engine in Oct 2007 and the core was picked up in Nov 2007. Now it is Feb 2008 and no return phone calls. Just a run around. don't do business with these people.

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