Citibank N A Complaint - A Citibank Nightmare
BROOKLYN, NEW YORK -- One month ago, I listed a cabinet on eBay for my neighbor and a gentleman by the name of Charles Anderson responded claiming interest towards the end of the auction. He agreed to buy the item, but by then the auction was over. Thus, the transaction was completed off eBay. He stated that he was purchasing the item for a client: David Davidson of Sherman Oaks, CA 91403 who sent me a Money Gram money order for $2000 US, the cost of the item $400; the difference commission and shipping charges. Which would be sent to Mr. Anderson's Shipper: William Cole 41 Franklin Rouvet Limassol, 3014 Republic Of Cyprus.
I, suspecting that something was off about the deal took the money order on 11/01/2006 to my local bank: Citibank(www.citibank.com), East Brooklyn Financial Center 80 Jamaica Ave. Brooklyn, NY 11207 and told them all I knew about it, including the fact that it is possibly a fake and that I had to wire the difference to the sender/agent/shipper. (In other words, help me please...)The teller took it to her supervisor Sally Ann and they said it looked real, swiped it - it did not swipe and continued to process it.
Eight days later (11/8/2006) I returned to the bank and asked if every thing was OK with the money order, they said yes and gave me the money. I gave $400 to my neighbor, wired $1592 to Mr. Anderson's shipper and provided him the Western Union MTCN. That was the last I head of him.
On 11/10/2006 Citibank would later recant saying that the money order bounced and that I am responsible as they are NOT obligated to investigate every money order present by their customer. In addition, it did not matter what the teller had been told or said to the customer. They are simply there to accept the money order/check, make the funds available and then validate the money/check order in accordance with federal and state banking regulations. Ridiculous? I think so.
I could not complete a police report because this was deemed a civil matter, nor could I complete a civil suite because it appears Mr. Anderson, Mr. William and Mr. Davidson are all the same person and lives in the Republic Of Cyprus.
Can you help me please? Are banks not required to place holds on suspected fraudulent transaction and investigate them accordingly? Do I have a case?