Radisson Complaint - Extra fees assessed upon hotel check in - Service Fee added to hotel stay
Service Fee added to hotel stay - Complaint
ORLANDO, FLORIDA -- I recently booked a room through Priceline for Orlando, FL. The Radisson accepted my bid and the contract was created, when my credit card was charged. When I checked in, I was required to sign a form stating that I understood I was required to pay a $10.00 "service fee". I do not think it is fair to accept a "contract" then require the guest to pay additional fees when they check in, especially if you have to try to find new accomodations if you do not want to pay the fee. This is very similiar to the old fashioned "bait and switch" mentality. This is a very disappointing policy in consumer relations.