Gateway Seafood Restaurant Complaint - Will Not Return to Gateway Seafood

Review by patron on 2007-01-11
HAGERSTOWN, MARYLAND -- We took a party of six and were looking forward to visiting this newly renovated restaurant near Hagerstown, Maryland. We spent $150 for one entree, 18 steamed crabs, six cups of soup, four soft drinks, and two glasses of water.

During our two-hour visit we were the only family seated in the entire large restaurant. Even so, the waitress was abrubt and rude with us for taking her away from the bar. Our Cream of Crab soup was as cold as tapioca pudding. The steamed crabs must have been cooked when dead, as the "meat" ran out like a white paste when the claws were cracked. The staff became angry when we politely complained, kicking the kitchen door and mumbling under their breath. As my wife and I, my three daughters, their 82 year-old grandfather left the restaurant, the staff was sharing our compaints with the bar patrons, laughing, and snearing.

This was truly the worst experience any of us have ever had in a restaurant.
Comments:8 Replies - Latest reply on 2007-01-11
Posted by Anonymous on 2007-01-11:
Thank you for your review and I asure you Gateway Seafood Restaurant will not be visited by me.
Posted by heaven17 on 2007-01-11:
Lidman, you seem to be easily persuaded...
Posted by Anonymous on 2007-01-11:
If the food and service was that bad I would have left before the meal was finished. No one should have to work that hard for bad seafood and to spend $150.00.
Posted by Timboss on 2007-01-11:
Restaurants have 2 things to offer: food and service. If either one is lacking I do not return. If both are lacking I hope nobody returns.
Posted by Anonymous on 2007-01-11:
Posted by Anonymous on 2007-01-11:
Timboss, another Here-here!
heaven17, I'm not really but some times when there is a $150.00 for a bad meal doesn't take much persuading, know what I mean?
Posted by Nohandle on 2007-01-11:
Your party of six sat in this restaurant for two hours, spent $25.00 per person, was treated with distain, served food not fit for human consumption and laughed at by the employees...do I have this right? If everything was as you stated their newly renovated restaurant will sit empty in a month's time. Revenge can be sweet sometimes.
Posted by Bell on 2007-01-11:
That place sounds awful. I'll never go there!

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