Mattress Warehouse Complaint - BOY COT Mattress Warehouse RUN SCAMS
VIRGINIA -- Mattress Warehouse are they running a scam on the general public. Selling Selling mattress's over and over. Selling to one customer then say it was canceled then sell it to another customer then sell a higher priced set to another , then sell what one paid for to yet another customer.
I was talking to a guy who use to work at A Mattress warehouse , he told me the managers are suppose to lie to the public just too make a sale and the company seems to ignore customers complaints as if we / they do not exist.
We had a serious situation in our home that almost killed us. The house was completely taken over by a mold that is the second most dangerous one, it w as 2 times the standard level.. We were both hospitalized in November, advised not to return too our home until it was safe. We were able to move back in on December 25th of 06 after 5 weeks of living in a hotel. We had to clear our house of all it contents plus pull up all carpeting , gut 2 rooms to bare studs. Neither me or my wife had a chance to recover like most people day in day out we were moving things out or tearing thing out even the crawl space had to be gutted of all plastic and all insulation.
You could just imagine how we felt drained totally wipe out and it is still on going the cost is high , we lost hundreds of dollars in our belongings still going though them.
Every thing we can keep must be sanitized before it is brought back into our home. The insurance company has refused to help or pay for one thing. This deadly mold is known as Aspergillus , trust me it is not to be taken lightly it is quit deadly, it took over the whole house and heating a/c system. The cost just to remove this mold was over $4,000.00. Here is my complaint that did nothing but add to our situation which I wish on no one.
We knew we could move back in on December 25th, so we needed two sets of mattress's and box springs. We had to trash ours do to the toxic mold contamination. We went to mattress warehouse to purchase these items but they did not have them in stock the salesman could not tell if they could be in by Saturday 2 days before Christmas. He didn't seem to smart. He showed us two sets of queen size although we wanted regular size mattress's, He told us they were sold to a customer but they canceled the order, so we could buy them pick them up Sunday Christmas eve, they cost more but we agreed do to the fact we had to have some thing to sleep on after all we have and are still going though. We financed it the deal was set only because we knew we could have them to pick up on Sunday.
Well this jerk sold one set to the same customer who had canceled the order even though we had paid for them and he knew our story what kind of business dealing is that to pull on a customer a scam a criminal act, I had to sleep on the cold floor the whole time until these jerks got us the other set in which was Friday , so do to rain we had to pick it up Saturday January 6th of 07. This lousy company couldn't even deliver it to our home we had to pick it up. You may ask why not sleep in the same bed as my wife she has other medical problems so it was not feasible.
TO THOSE OF YOU WHO FEEL LIKE I DO SHAFTED PLEASE BOY -COT ALL MATTRESS WAREHOUSE STORES DO NOT GIVE THEM YOUR BUSINESS.
15 PHONE CALLS TO THEM THEY DID NOTHING BUT IGNORE US THIS IS NOT HOW YOU RUN OR OPERATE A BUSINESS. THE SALESMAN LOOKED LIKE A 70'S THROW BACK HOLEY SOCKS AND ALL.