Radio Shack Complaint - Charges activation fees - Sprint Cell phone upgrade
Sprint Cell phone upgrade - Complaint
CREVE COEUR, MISSOURI -- When I upgraded my Sprint phone at Radio Shack, they said I would not be charged an activation fee ($72 on 2 phones). The receipt said, $0. But then the Sprint bill came and they charged me $72. Sprint said they cannot take off the activation fees, only Radio Shack can. The store manager said he cannot get to my Sprint account, cannot credit my account and knows nothing about a code that would keep me from getting charged. Sprint says otherwise. I finally got a Sprint rep to credit my account. Either RS is deliberately lying or they purposely do this hoping people wouldn't notice. I will never shop at RS again.