Comcast Corporation Informative - Comcast - Low HD Quality
SAN FRANCISCO AREA, CALIFORNIA -- When I set up my 40" HD TV, the XBox 360 HD picture was tremendous. When I hooked up Comcast, the shadows made the picture unviewable. I got the HD box - same crappy picture on regular and barely viewable on the HD channels.
Comcast service rep came right out, told me that it was my TV. I showed him the HD output from the XBox with perfect picture, proving that it wasn't the TV. He assured me that the problem was my TV.
I got Dish Network installed today. The picture is spectacular. Geeee ... do you still think the problem is my TV? I returned all of my Comcast equipment and when I told them why, they just accepted the equipment ... like it happens there every day. With such crappy HD broadcast, I am guessing that this isn't the first time that they heard this. It HAS to sting, though, when they hear the the picture is so good from Dish. All of that Comcast HD advertising will sure backfire if they don't fix it. It couldn't happen to a more appropriate company. Liars.