Ultimate Shopping Network Complaint - Jewelry
MT. PLEASANT, MI, CALIFORNIA -- Be warned. If you place an order with this company your credit card is charged stat, however, you could be waiting till ... hell freezes over before you get your merchandise. As well, if you do get it and are not satisfied, forget about getting a refund. It does not seem to be in their vocabulary. Numerous calls get no resolution. Everytime I get someone new on the phone, I get a different run-around. I have been waiting since last October to have $3,000 credited back to my account! I will never do business with this company again. I called their CA line direct, first to customer service and got "all circuits are busy at this time" recording and then when I dialed the number as though I wanted to order someting, it was picked up right away, but as soon as I started to make my plea, I was disconnected by "Susie", "Jim" and "Duane". They kept telling me to contact customer service and I told them there was no such thing in this company! Stay far away from this company and do not give your credit card number!!!!!!!!