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See's Candy Complaint - Lollypops
Complaint
WESTMINSTER, CALIFORNIA -- I was buying a box of chocolate lollypops at the same price of a box already made up. The price went up to $.60 from $.55 when sold separately. But seeing I eat one a day to keep my craving of chocoate to a mininum, I buy the whole box. Last time I paid $13.75 for the made up box, and today they wanted $18.75. I was aghast.
If the price does not go down, I will have to look elsewhere for my craving habit. They were $.50 not too long ago. The price keeps going up. But my allowance doesn't and I am a senior, senior, so that is why I have to be careful with my money. I frequent the westminster Mall, and the ladies are so cheerful and friendly there.
Thanks for listening, and hope to get an answer.
Theresa
If the price does not go down, I will have to look elsewhere for my craving habit. They were $.50 not too long ago. The price keeps going up. But my allowance doesn't and I am a senior, senior, so that is why I have to be careful with my money. I frequent the westminster Mall, and the ladies are so cheerful and friendly there.
Thanks for listening, and hope to get an answer.
Theresa
Company Response:
Dear Theresa, I apologize for the unsatisfactory shopping experience when you visited our Westminster Shop to purchase a quantity of Chocolate Lollypops. I would like to discuss this with you and see how we can accommodate your request. Please call our Consumer Affairs Department at 800/789-7337. Your interest in See's Candies is appreciated and we hope to hear from you soon. Mary Howland See's Candies Consumer Affairs
Comments:
Posted by lollypop lover on 2007-01-13:
I would like to have the company comment soon.
Posted by MRM on 2007-01-13:
Mmmmmm...CHOCOLATE!
Posted by Leela on 2007-01-14:
I hope you get an answer, too.
Posted by amaniR on 2007-01-14:
I went and looked at See's website to see what the candy costs there. Well I didn't find the lollipops but dang I am dying for some chocolate now!
They did have a snail mail address for complaints, you could just print out your post here and mail it in with your name and address. It really might be worth your time, I have had great results from some companies.
It is: SEE'S CANDIES,
20600 South Alameda Street,
Carson, CA 90810
Brad Kinstler President and C.E.O.
They did have a snail mail address for complaints, you could just print out your post here and mail it in with your name and address. It really might be worth your time, I have had great results from some companies.
It is: SEE'S CANDIES,
20600 South Alameda Street,
Carson, CA 90810
Brad Kinstler President and C.E.O.
Posted by *Brenda* on 2007-01-15:
http://www.sees.com/Prod.cfm?CatGroup=00080082
Are those the lollipops?
They are still the same price on the website but shipping would bring it to around 20 bucks.
Are those the lollipops?
They are still the same price on the website but shipping would bring it to around 20 bucks.
Posted by DORCAS on 2007-01-15:
I remember selling these at school fund raisers. Yep, they are soooo good and worth the quarter we paid "way back" then. Good luck in getting an answer soon from this company. You have a good and logical question that needs to be addressed by the qualified folks at good old See's . Let me know when you want my personal address so you can send me one for my birthday coming up soon. Thanks in advance :-)
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