Ultimate Shopping Network Complaint - Charged for but not delivered
I purchased a 2 carot diamond solitare ring for $4,999.00. They charged my credit card but never delivered. When I finnally got through to them on the phone all I could get is the run around by an off shore answering service that it would be delivered in 3-5 business days. It's been 2 weeks. I called their corporate office and someone there said they didn't have any more and had allready refunded the total to my card. that's been a week now and still no refund to the card. Visa said don't worry they would reverse the charge. Their website is gone and their channel on direct tv is now being used by their partner "celebrity shopping network". USN's address is 425 e. colorado suite 700, glendale ca.91205 phone 310-229-2299
It appears they are bailing out.