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Home depot.com Complaint - Missing gift card credit

Review by ibeach on 2007-01-17
Don't believe or waste your time dealing with Home Depot.com customer service. They are very inventive and have a different story to tell you every time you inquire about the "gift card credit" they are supposedly sending you. I was told that my request for an adjustment for an overcharge would be on my credit card. Then I was told that instead it would come as a gift card and I could expect to receive it in 3-5 days That was Dec. 13. Today is Jan. 17 and I am still waiting after being told repeatedly that it was in the mail.
Comments:1 Replies - Latest reply on 2007-01-18
Posted by Slimjim on 2007-01-18:
What BS. If they overcharged you, the adjustment should be an instant credit for the difference on your card, and I would demand such. A gift card literally just forced you to by something to be named later with the money they improperly took from you. Now you can't even get that. What a tacky move on Home Depot's part. BOO!

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