Radio Shack Complaint - RC Helicopters from Radio Shack
ROCHESTER, MICHIGAN -- I know of three people that purchased the RC Helicopers from Radio Shack. Not one was able to maintain stable flight that lasted over a minute. The blades wobble and they crash. I bought a repair kit as to Radio Shacks recommended solution. Cost $10
I returned the helicopter and was given another. I got home and discovered the helicopter was previously opened and used or was someone elses returned item.
It didn't fly either. I returned and asked about the opened box and they admitted it was a returned item. They were out of them. I asked why was it given to me. I was met by the manager. I asked him when more would be coming in. He stated that my guess was as good as his. I said "you should know more than I do". So he said " Then I guess we aren't getting any more in. I said " Then I guess you had better give me my money back. Three trips to radio shack, an unused repair kit, and a reminder tha I have left Radio Shack far too often empty handed because they didn't carry basic electronic parts. Their employees are not familiar with the products being sold and appear to hate their jobs. Radio Shack has no concious about selling junk and they could care less about servicing the product once it's sold.