Comerica Bank Complaint - Homeland Security Issues
AUBURN HILLS, MICHIGAN -- I went to Comerica Bank to purchase a money order for $90. I layed the cash on the counter and was told that I could not just purchase a money order with U.S. Currency. I had to withdraw the money from my account and then purchase the money order. The manager told me that they were complying with homeland security rules and that the teller could go to jail for not complying.
I went to the local Krogers store and purchased the money order for 41 cents and nobody went to jail. Imagine that.
Turns out, that is NOT a homeland security rule. It is a bank rule. While you may commend their effort to watch money travel, they are lying to me and treating me substandard as to the terrorists wishes. I expressed my dis-like of having to select ENGLISH or SPANISH when I go to the ATM. They told me they purchased the ATM's in California and it was because of the large mexican population. There is braille on the drive up ATM. They told me it was for the handicapped. I asked how many blind people have driven up and used the service or complained it wasn't there.
They could have just told me that the money order proceedure was bank policy but they (the manager) told me it was the law.
Banks look at your account balance and treat you accordingly. They lie and assume your too stupid to figure out their actions.
One time I wanted to pay my mortgage so I signed the back of my pay check and had to add about $200 cash to it. The teller who has seen me for years and years asked for my identification. I asked if she thought I was forging that pay check and chipping in $200 cash to pay the mortgage of someone else? There are rules and there are idiots. Comerica has both.