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HOLY FAMILY HOSPITAL IN SPOKANE , WA Complaint - CARE GOTTEN IN ER AFTER SEIZURE

Review by robinannsmiles on 2007-01-21
SPOKANE, WASHINGTON -- I WAS BROUGHT IN BY AMBULANCE MY SON CALLED AFTER HAVING A SEIZURE AND WAS THERE ALMOST 2 HOURS AND STILL HAD SEEN NO DOCTOR...I WAS IN VERY MUCH PAIN DUE TO HEADACHE AFTER SEIZURE...THEY WERE VERY RUDE AND UNCOMPASSIONATE....WILL NEVER, EVER, EVER GO THERE AGAIN BUT SOMETHING SHOULD BE DONE....TY RAS
Comments:3 Replies - Latest reply on 2007-01-23
Posted by NeveragainAmazon on 2007-01-22:
Good point Jay D. Most often an ambulance admit to the emergency room is automatically triaged to an open room,according to the acuity of the patient. I am not aware of an ambulance just dropping a patient off at the emergency room door to fend for themselves. There is a reason the ambulance was called in the first place. There is not enough info to really know the circumstances of the admit other than an excruciating headache.
Posted by robinannsmiles on 2007-01-23:
Hey JD where do you live anyway??? ras
Posted by DebtorBasher on 2007-01-23:
Laying there, not knowing what's going on...or even wondering if they remember you were there for two hours can cause even more stress on a patient. Everyone knows that in the ER they will take the more serious health issues first...but I think leaving a patient alone for two hours was inapporpiate...I also understand that any wait in an ER seems longer than it actually is...whether it was two hours or it felt like two hours, they should never have a patient left unattended. Were you even taken to an examinming room or were you left in the waiting room all that time? Did they even ask why you were there? If you were left alone in an examining room, I still think a little compassion could have been used, even if it was just a nurse's aide stopping in just to check on you, and let you know you weren't forgotten. It's been my experience that those brought in by ambulance has priority over those who walk in on their own...as said before, if they had you stablized in the ambulance before they left you there, they may have felt you would be ok while they checked on other patients.

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