Hughes Network Complaint - HughesNet Satellite Rip-off
NATIONAL COMPANY -- Hughesnet uses other companies to sell their product. These other companies promise internet access with clearly defined data rates. So a person purchasing this service pays more or less depending on the data rate one wants. After the service is purchased, the installer gives you account and information access to Hughesnet directly, and you fine out for the first time that there are no data rate promises. In other words there was a promise at purchase time, then after purchase that promise is taken away.
Hughesnet also advertises on TV and Radio. These advertisements clearly state that this service is 25 times dial-up access speed. These advertisements have no disclaimers. Then, after one purchases the service, the data-rate policy changes and one finds out there is no guarantee for any data rate at all. In other words the access could be completely taken away, and Hughesnet will promise nothing in return.