Bennoti Inc : Bennoti Coffee Machine Informative - BUYER BEWARE OF TV & INTERNET SCAM
ORANGE -- As we all know we get sucked into something that seems like a good deal, but end up with a big hairy beast we don't agree to.
This is my first, not last, warning against the Bennoti Inc Bennoti Coffee Machine.
On Dec 4. 2006 I bought into the order of 4 capsules of coffee for $107. with a free coffee machine. Well the idea that nothing comes for free, believe it. It was supposed to be $138.42 for the machine and coffee shipped. On Dec 7, 2006 my bank account was charged $296.50 by Bennoti. I immediately disputed this with my credit union. I called UPS. One box was delivered, refused (never being opened) and sent back to Bennoti Inc. The second box was re-routed in shipping and I never had my hands on it. I waited, as my credit union suggested. Finally after many letters and the dispute with my credit union I got a refund from Bennoti, Inc. Of course the refund was for $219.50, not the full amount of $296.50.
My advice is don't trust this company. FRAUD AND BAIT AND SWITCH COME TO MIND WHEN DEALING WITH THEM.
Let me also mention. Don't bother with the phone line or customer service. They hang up on you or o play dumb and ignore you. I finally got an email from Sandy@customer service. Tell her I sent you. All complaints should be directed to her.
Nothing is Free. It cost me almost $80.00, Lost time at work, lots of energy wasted and I didn't even enjoy being screwed.