Jennifer Convertibles Inc Complaint - Beware Jennifer Convertibles
ROUTE 1 BY MENLO PARK MALL, NEW JERSEY -- Customer Service is HORRIBLE
when i entered the place, there was a bell that sounds off any customer who enters. there were 3 sales people, maybe one of them, an older woman was a manager. But nobody said hello or greeted us with welcome.
As a sales person, i know that if right off the bat the customer service is bad, do not expect anything else to be any better.
i was ready to buy a sofa bed right then and there. i had the cash, i was a willing customer and i was looking. but since i was not paid any attention to, nor even looked at, i decided to google them and see other people's review. And guess what I found? Pages upon pages of HORROR STORIES including this one that i linked to because it prevented me from going to another branch and buy a lamp much less, a sofa bed from Jennifer convertibles.
if i were a mystery shopper for that store, my rating for them would be 5 thumbs down out of 5. And I give that brown haired girl a G for (Give her the boot).
Check out site below...its a little bit long but very insightful and detailed.