Just My Shopping Complaint - Refund fraud and poor customer service
NEW YORK, NEW YORK -- My review for this company is poor based on my recent experience which still isn't resolved to my satisfaction. To come to the point, this company stole half of what I paid for an order that I canceled. I canceled the order before it shipped and the company charged me 110.16 on an invoice of 229.98, claiming it was shipping fee and restock fee. The item was said to be still in facility, never shipped. No one was able to furnish the tracking number to verify. The restock fee of 34. would have been acceptable, but no more then that. My emails were not answered for a long period until I filed complaints on this company. Then they only offered me 20. back on the 110.16. Beware of ordering from this company unless you are sure of what you want, it will be alot of trouble to return or cancel.