Georgia Carpet Outlet Complaint - Laminate Flooring is separating at the seems

Review by murmur on 2002-02-26
CHIPPEWA FALLS, WISCONSIN -- I purchased about 900 sq.feet of Pro-Floor laminate from your Chippewa Falls, WI. store in March of 1999. It was installed by a GCO recommended contractor.
For the last month I noticed that the laminate boards have separated slightly causing seems. These seems are apparent in quite a few places. Sometimes even extending for the length of the floor.
I visited GCO, in Chippewa Falls, on Feb. 16th, 2002 with photos of the floor problem. The manager said he would call the local owners and I should be hearing from them in a few days. But, he said, if they don't contact you... write to the LaCrosse store because this store (Chip. Falls) is closing soon. The owners haven't contacted me.

To help keep me as a potential future customer, I would like the following:

I would like a representative of GCO to come to my home to view this problem. Then we can discuss a resolution.

At the very least I would like a response from your company regarding this incident. Thank you for your time.

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