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Coca Cola Complaint - No service from Coca Cola - Customer service

Customer service - Complaint
Review by fazie on 2007-01-24
FLORIDA -- I work in a school - we have been waiting since BEFORE thanksgiving for them to come and move and fill our machine. they always say "i will expedite your order for you" here we are still waiting, they have to have 1 crew empty the machine, another to move it and still another to fill it up again. i have told them over and over it IS empty, just move it and refill it! sadly we have to wait till they send someone out from Tampa which is about 2 hours away - knowing you see all these coke trucks out and about everyday! come on coke get with it or we are calling Pepsi!
Comments:
Posted by zzrokk on 2007-01-24:
Please tell me that you aren't a teacher?....Please?! Schools don't need soda machines anyway.
Posted by UrFriendlyPirate on 2007-01-24:
I'm not sure, but I think they sell a variety of sodas at your local grocer and gas station.
Posted by zzrokk on 2007-01-24:
Excellent points but shouldn't you warn Faz, about that hidden tax on soda pop?
Posted by MRM on 2007-01-24:
Soft drinks should not be sold in grade schools. Kids are constantly drinking soft drinks throughout the school day which can lead to tooth decay, diabetes, and overweight problems. Please, fazie, do the right thing; get rid soda machines and replace them with water bottles.
Posted by Caliope on 2007-01-24:
Faz hon I would call them again and tell them that if they don't respond by close of business that you will be calling Pepsi in to take care of it. This may light a fire under their behinds, considering they are so competitive with each other. Good luck.
Posted by Lidman on 2007-01-25:
I agree with Caliope.
Posted by aonegodman on 2007-09-19:
Right on target! I have been waiting for over a month for delivery of a coke machine and new service at our Auto Service Center here in Spring City, TN. Rep will not even return our phone calls. I'm surprised he ever bothered to come out the first time. Got to be the worst service oriented company in the World.

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