Complaint - Horrible Online Service!

Review by Shopahawlic on 2007-01-26
FLORIDA -- I like the store Bealls for clothing but their online store has to be the worst EVER. Nothing wrong with the products, it's the idiots somewhere along the line of filling orders/packing/shipping that are outrageous. In all of my total of about 5 orders, almost every order had a wrong item if not several items. The battle I ensued trying to get refunds or replacements proved futile. I finally took the items to the local store for refunds and was not only refused on some, given the run-around on others but ALL refused to refund any shipping on THEIR mistakes. Trying to deal with the website was impossible. Why order online when there are local stores you may ask? Many products on the racks at holiday time were limited (especially during sales) but easily found online so there is where I sent my money, much to my chagrin. Just a warning to other Bealls store lovers everywhere...don't shop them online!! Argh!

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