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Kellogg's Complaint - Bugs in Cereal - Kellogg's Raisin Bran Crunch cereal

Kellogg's Raisin Bran Crunch cereal - Complaint
Review by AngryCustomer01 on 2007-01-29
TAMPA, FLORIDA -- I am thoroughly disgusted as I just opened a brand new package of Kellogg's Raisin Bran Crunch cereal only to find there were live, little bugs not only in the box, but in the cereal bag as well. An unopened bag of cereal should NOT have ANYTHING but the cereal in it.

This USED to be my favorite cereal, but not if this continues. It makes you wonder what's going on at the factory.

I know for a fact it didn't come from my home because I opened another brand new, unopened box of Life cereal and no bugs were present and both boxes were in the same cabinet.
Comments:
Posted by zzrokk on 2007-01-29:
Did you check the "sell by date?" From time to time these things can happen at KELLOGGS and QUAKER OATS (Life Cereal). Contact the store and Kelloggs. Good luck.
Posted by Emmyjune on 2007-01-29:
I agree with zz: contact the manufacturer, and I have faith they will do their best to make it right.
Posted by ghostbuster on 2007-01-29:
Atleast you did not eat the bugs mistaking them for raisin's
Posted by Thinker on 2007-01-29:
Bugs are in everything you eat. You just don't know it!

Posted by JayZco on 2007-01-29:
Being a former Pest Control Technician....... I know what the type of pests were......They are all classified as a group of insects commonly referred to as "Stored Product Pests." There are a few different species of these ranging from Grain Beetles to Indian Meal Moths. Basically these pests target any type of grain material..... Cereals, Pasta, Flour, Birdseed, and can even be found in dried flowers. From my experiences as an exterminator.... I know that almost every grocery store/Dept store that sells these types of items have this sort of problem. And believe it or not, these little insects can make their way into the boxes and even chew tiny little holes through the sealed bag giving them access to the cereal. Now I'm not saying that they didn't gain access to the cereal during manufacturing at Kelloggs. However, there is also a very good possiblity they could have came from the store where you purchased the cereal at. I would contact both the store and Kelloggs, I'm sure they both stand behind their products and would gladly make it right with you! As for Kelloggs Raisin Bran, I've been eating it for years and never had any problems with bugs in it...... So I think you are safe to continue eating your favorite cereal... this incident is something I'm sure happens on very rare occasions.... I hope this helped! Good Luck!
Posted by Caliope on 2007-01-29:
Hi so sorry about that! That is disgusting. There is an 800 number on the side of the package, call them up and surely they will send you a coupon to replace the cereal. Have a good day.
Posted by TheNewSheriff on 2007-01-29:
If Mikey wouldn't eat Life cereal, what makes you think that bugs would?
Posted by zzrokk on 2007-01-29:
*crickets chirping* Mikey, DID eat Life Cereal.
Posted by DebtorBasher on 2007-01-29:
Great Info JayZ! I just make it a habit to look and pick apart everything I eat and everything I use to cook with...sometimes bugs are so tiny, you wouldn't know they were even there...some live off the glue on the boxes, YUCK!
Posted by TheNewSheriff on 2007-01-29:
Did you guys know that the FDA will soon require % of bug content to be included in the nutritional facts?
Posted by Nohandle on 2007-01-29:
Angry, I don't blame you for being disgusted with what you found. I've purchased both flour and cornmeal, taken them home and when opening discovered there were bugs in the bag. I tossed the bag in the garbage, of course, but still wonder if what I purchased in the past had these friendly critters around and I just didn't know it.

I really don't know if this was a result of the manufacturer, storage time in a warehouse or length of time on the shelf at the grocery. Expiration dates don't tell us much if we have no idea what has transpired from packaging to the shelf on the grocery.

The Kellogg company is reputable so I don't believe this is the norm for them. By all means contact the company and your local grocery. They need to be aware of this.
Posted by Nohandle on 2007-01-29:
Sheriff, I don't think I really want to know the % of bug content on what I purchase. I'm not really big into growing my own produce and staples. LOL
Posted by TheNewSheriff on 2007-01-30:
That's OK, I just made that up anyway.
Posted by JayZco on 2007-01-31:
Just wanted to let everyone know who has this problem. If you discover these little bugs in any of your food items, make sure you dispose of them outside! This is very important! If you throw them away in the trash can inside your house they can and will move to your other food products and lay their eggs, and continue to reproduce, thus creating a bigger problem that is very difficult to get rid of! And because their eggs are so small, and can take up to a year to hatch.... you can have a reinfestation up to a year later!
Posted by mary123 on 2007-01-31:
Bugs are a great source of protein!
Posted by smilzyo on 2007-03-01:
It may not be the product itself. The store that you purchased it may not be rotating it's products properly.
Most stores have lots of sales on there cereal through out the year to prevent this from happening. Simular thing happened to me the bag seemed sealed but you'r be suprised at what can get in.
Posted by sk86yx on 2007-12-20:
I am surprised to have found this site and this information. I have a box of Raisin Bran right now which is infested with Indian Meal Moth. My landlord says I may have to pay for an extermination if I brought it home. How am I supposed to know if it was me who brought it in r if they were even in the cereal to start with? I mean I have a lot of dry foods, I dont even want to open my cupboard after I tried pouring some cereal into my bowl and moths flew out of it...totally couldn't eat for the rest of the day...and the pictures of the larva online are gross...the pest control guy wants to see the source...but won't be able to come over to inspect for awhile...so what about the box which I have contained in two plasgtic bags....if he doesn't come right away wont they get out? Grrrr. I called the grocery store where I purchased the cereal and they opened a few boxes of the same product and didn't find anything....its a mystery...just hope things will get sorted out and that they won't reinfest.
Posted by russell torquato on 2011-05-24:
Im 73 years old and i want to tell you how shocked i was, when i open my box of Town House Crackers. It looked like some one played football with the crackers, when they were done, placed them back in the box and seal it up.
At first i thought an animal must of been in my cabinet, but the box was not damaged at all. The first stack was completely smashed, looking more like bread crumbs, and the second stack 75 percent smashed. The 3rd and fourth stack i didnt touch.
My wife thought they might be steal as the crackers were falling apart as i was taking them out of the tubes. I said it cant be, as the date on the box is stampedSept. 04, 11. How could this be that damaged?Unbelievable.
I bought two boxes at the same time, the first one perfect. I enjoyed them as usual. I a

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