Grisoft Informative - Website & Support
Someone here on my3cents spoke favorably of their anti-virus software. I went to their website to check it out. I tried to use their FAQ area but no questions would respond. All they have is questions....no answers!
I sent them an inquiry about this via their website "Contact us". They never responded.
In my opinion, if sales won't respond it is a pretty good bet the tech support is going to be far worse. They also list no contact phone numbers. That is another flag for me to pass up this company.
In this day and age of poor customer service being the norm I always try contacting a company and getting a non-canned response before spending my money with them. If more people would use that technique they might avoid being scammed by them.
Bottom line here: Take the free stuff if you like but don't risk your money with this company.