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Advantage Auto Service Center Complaint - Did not put oil filter on tightly

Review by bowler on 2007-02-02
MEMPHIS, TENNESSEE -- Oil filter was not put on tightly & after driving 60 miles the engine seized because all the oil had slowly leaked out. Manager is saying that I removed the filter myself & am trying to pull a scam. Why would I do that to my car? When oil lite came on I added oil & if there was no filter what I put in would've ran right out. Even tow truck driver verified that oil filter was on the car & saw me put oil in. I believe he took filter off himself so he wouldn't have to admit one of his mechanics made a mistake & replace my engine. I have filed to sue him in small claims court to get my engine fixed by him. I am going to file complaints everywhere I can until my car is fixed!
Comments:4 Replies - Latest reply on 2007-02-03
Posted by Hugh_Jorgen on 2007-02-02:
If he won't admit it, then you are doing about all you can right now. Good luck in court!
Posted by FloridaLizardQueen on 2007-02-02:
Wish you the best, and I hope the judge decides in your favor.
Posted by Anonymous on 2007-02-02:
The manager probably said that because there are people who will pull such a scam. If you can get the tow driver to testify in court then you have a chance of winning.
Posted by truckin21 on 2007-02-03:
Losing that much oil in only 60 miles? I am not placing blame, but if you were losing that much oil there should have been one of two things happen to warn you: You should have smelled it, and/or there should have been smoke. I hate "idiot lights" because by the time they come on the damage is already done. If the judge gives you a new engine (I hope he does) do yourself a favor: Buy a cluster of three (3) guages (oil, water, and battery), they run around $15.00 - $30.00 depending on brand and store. Find a mechanic that YOU trust and have them install it. Then, "get to know your vehicle". If your oil gauge reads a certain level at operating temp make sure you check it as you drive. If it goes down in pressure, stop immediatley and check the level. And, if the vehicle sets for any length of time, always check underneath for leaks and check the oil level on the "dip stick". Good luck in court and have a nice, safe, worry free, trip the next time you go out.

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