Homesure Services, Inc. (HMS Home Warranty) Complaint - Home Warranty gone bad/Crooks
BALTIMORE, MARYLAND -- I purchased a home warranty for my home. My heat went out this winter and I called the warranty company to come out and service it. When the contractor came out he told me that I needed a new boiler and the warranty company should replace it ha. That wasn't the case the warranty company found every excuse in the book not to replace it. It has been over 2 months now and I'm still fighting them to do the right thing. This warranty company will lead you on like they have your best interest at heart, take your money and then tell you to kiss off when they suppose to honor what the contract says. Be careful and tell everyone not to sign a contract with this company. I am a single mother with 2 kids and I asked the of the supervisors does that mean anything to them at all and they said well sorry your claim is still denied.