Ultimate Shopping Network Complaint - Jewelry undelivered, no refund in 6 months
CABLE TV -- It seems there are plenty of other people who have fallen prey to these people - DO NOT BUT FROM THEM !! Out of 4 orders, I received only one. The one order I did receive, I returned because it was defective and asked for a refund, but they sent me another one instead. Obviously, refunds are against their policy, even when they cannot deliver the merchandise.
I was lucky to have been able to lodge disputes for two of the orders with the credit card company, but the third was past the credit card company's length of time allowed. If you can, contact the credit card company to dispute and they will credit your money back and deal with the company themselves.
I too would be interested in joining a class action - please contact me if one gets started.