Family Equine Services of Central New York Complaint - Family equine
NEW YORK -- Family Equine Service of Central New York advertises that their child safe horses are child safe, they offer trade in if for ANY reason a horse you purchase from them doesn't work out, encourage buyers to call with any questions, all horses are extensively ridden, crosstie quietly, are round penned, and are sold with up to date shots and coggins. BUYERS BEWARE!!!! We purchased a horse from them for our 8 year old daughter; this horse is anything but child safe. He was sick the first week we had him with diarrhea (water). When we contacted them to inquire how he adjusted when they first purchased him, she was rude. We were told at the time of purchase they would send us the shot record and coggins. We contacted them when he collicked at the request of our vet who needed to know what shots he had, and we were rudely told he had the 3-way shot and if he had more shots we would have paid more for him. She wouldn't tell us the date the shots were done or who the vet was that administered the shots. We purchased this horse 10/01/06 and after numerous phone calls and Email correspondences we still DO NOT have this horses shot record or coggins. The first time and up to a week later this horse panicked when he was put on cross ties. He had no clue what the round pen was. When I called them about the cross ties and the round pen she stated "if a horse doesn't like it don't do it". She admitted to us he had not been in a round pen with them. A later Email from her husband stated he did round pen the horse. WHICH ONE IS IT? These people advertise honesty and integrity is how they do business and have the audacity to state their Christian values stand by themselves. TO KNOWINGLY SELL A HORSE AS CHILD SAFE THAT ISN'T AND JEAPARDIZE THE SAFETY OF A CHILD IS INEXCUSABLE. NOT TO MENTION NOT PROVIDING THE "EXTENSIVE" TRAINING THAT THEY ADVERTISE THEY DO WITH ALL THE HORSES THEY SELL, AND PROVIDING THE UTD SHOTS AND COGGINS. Anyone purchasing a horse from this dealer would be smart to have a vet check done and realize that once you purchase the horse you are stuck with it.